OpenAI OAI-AdsBot Cannot Access My WooCommerce Product Pages

Website URL

https://wandamart.infinityfree.io/

Error Message

OpenAI Ads Manager says: “We couldn’t generate a campaign for that website. Please try again.”

Other Information

Hello InfinityFree Support Team,

I have a WordPress WooCommerce website hosted on InfinityFree.

Website: https://wandamart.infinityfree.io/

Product page: https://wandamart.infinityfree.io/product/anchor-bracelet/

My website opens normally in Chrome. However, OpenAI Ads Manager cannot generate a campaign preview for my website.

I would like to know whether InfinityFree’s security system or firewall might be blocking OpenAI’s OAI-AdsBot.

Could you please check whether OAI-AdsBot can access my public website and product pages?

Thank you for your help.

Welcome to the InfinityFree community forum! Good to have you here.

  • Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
  • Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
  • AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
  • Solving an issue is a joint effort. Try the suggestions you get and report back what happened.

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

I couldn’t find anything on the forum or in the knowledge base about OAI-AdsBot, or about how our hosting treats that crawler. So I can’t tell you whether it’s being blocked. I also can’t check that from here.

Does OpenAI Ads Manager give any more detail than “We couldn’t generate a campaign for that website”? For example, an HTTP status code, a blocked-by-robots message or a timeout. A more specific message would show whether the bot is being refused or is failing for some other reason.

This is intentional and as expected. The security system blocks all none browser based connections

Thank you for your response.

No, OpenAI Ads Manager does not show any additional details, HTTP status code, or specific error message. It only displays:

“We couldn’t generate a campaign for that website. Please try again.”

Could you please suggest how I can check whether OAI-AdsBot is being blocked by the hosting security system?

Thank you.

I can tell you from experience it is