When I try to access the online file manager from CPanel (http://185.27.134.9), it shows me this message:
„Unable to connect to FTP server 185.27.134.11 on port 21 .
Are you sure this is the address of the FTP server? This is often different from that of the HTTP (web) server. Please contact your ISP helpdesk or system administrator for help.”
It’s normal that i cannot acces to my website?
I cannot acces to the ftp whatever i did and my website is a update server so when did the site/ftp will work?