Not online

[hecker]

epiz_30741898

Error Message

This site can’t be reached

I changed my domain nameservers to ns1.epizy.com and ns2.epizy.com but still my domain doesn’t work please help
(My domain is a .com domain)

[wackyblackie]

We can’t help you if you don’t provide information.

• What is the specific error?
• What is the URL?
• Have you cleared your cache?

[KangJL]

@hecker

nameservers to ns1.epizy.com and ns2.epizy.com but still my domain doesn’t work

Since you did not provide enough info, maybe registrar issue?

[hecker]

The url is supposed to be http://recordrocks.com (I’ll wait 76 more hours)

[KangJL]

Take note

When will my domain name start working

If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see: An advertisements page, with ?z being added to the URL. An error saying “This site can’t be reached”. This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now. When will I be able to …

[hecker]

Ok now it says "This site doesn’t work (Error 500)

[Greenreader9]

I see a white screen. What is it supposed to show?

[Oxy]

@hecker

Http error 500

When trying to access your website, you may see a page which returns the status code “500”. In Google Chrome, you’ll see a page with the error code HTTP ERROR 500. There are typically two reasons which can cause this error: The PHP code has crashed. The .htaccess file contains invalid rules. Here are some things you can try to debug and fix this. Fixing crashing PHP code A HTTP ERROR 500 simply tells you that the PHP code has crashed, but gives no information as to why it has crashed. Gett…

[hecker]

An online shop (PrestaShop)

When I try the website through a subdomain it takes a bit of time to load but that’s because it is 361.1 mb in the softaculous store.

[hecker]

Ok now it just has the classic 404 page lol

[hecker]

So how do I fix it?

[Admin]

I just checked your site, but it seems to be working fine from here. Can you please clear your browser cache and check again?

[hecker]

It looks fine because for a TEMPORARY basis, I have to use GitHub pages and a stupid static version. Do you guys have like a CNAME or any otherDNS record instead of nameservers because nameservers don’t really work

[hecker]

Like an A record or smth

[Greenreader9]

The nameservers work just fine.

In fact, you have not even set them up yet. You need to set up the nameservers to ns1.epizy.com and ns2.epizy.com, then wait 72 hours for changes to take effect.

What is DNS propagation

You’ve added a new domain name to your account, just changed your nameservers or recently modified some DNS settings. However, they aren’t working yet. You’ve discovered already that it’s not working yet because of something called “DNS Propagation”. But what does that mean? Introduction to DNS Before you can understand how DNS Propagation works, you need to understand how DNS itself works. So let’s start with that. Servers on the internet are identified by a set of numbers called an IP addres…

And to answer your question, no. You must set the nameservers to add your domain to your account.

[hecker]

I set them up earlier but I removed them because it didn’t work

[Greenreader9]

Don’t remove them. DNS changes can take time to sync. Set the nameservers back, and don’t touch them. After 72 hours (~3days) you will be able to add the domain to your account. The more you add and remove and change them, the longer it will take.

Read the article I linked above to learn more.

[hecker]

Bad news
I cannot change them back right now because of GoDaddy 5 OTP a week thingamabob

[lovebug]

it looks like its working (for me anyway) but may take a little longer for all name servers to sync up

[KangJL]

@hecker

Bad news
I cannot change them back

In order to use IF, you need to set to correct nameservers.

Obviously you did not do so.

Please set

@Greenreader9

to ns1.epizy.com and ns2.epizy.com, then wait 72 hours for changes to take effect.

as @Greenreader9 had stated