Admin or Anybody, Please help i have waited for so many days roundcube mail for it to be active but it is still says login failed. I have set the MX record & everything but still not result. please help
@Xceleron said:
Admin or Anybody, Please help i have waited for so many days roundcube mail for it to be active but it is still says login failed. I have set the MX record & everything but still not result. please help
Have you installed plugins on your browser?
If so try disabling them all if it works.
Also Google’s data server can also be the cause
yes i have disabled it in chrome & tried.but still not working, i have also used internet explorer & mozilla firefox also .but not working
@Xceleron said:
yes i have disabled it in chrome & tried.but still not working, i have also used internet explorer & mozilla firefox also .but not working
Can I please see the error?
Hi, it just shows Login failed.
@Xceleron said:
Hi, it just shows Login failed.
That’s strange…
Maybe Admin can look into the webmail if it has many problems.
@Xceleron said:
Admin or Anybody, Please help i have waited for so many days roundcube mail for it to be active but it is still says login failed. I have set the MX record & everything but still not result. please help
Hey, try to change your password to a new one that you willl remember, and try with this one.
Hope it helps, as I also had same issue.
And, even if you have CloudFlare enabled, this shouldn’t exist.
Have you tried to re-create your mail account? That’s probably the only thing I can think of.
Yes! I have already tried to reset the password & also tried creating a new email but still not working. Admin, Please have a look at this matter & provide a solution
@Xceleron said:
Yes! I have already tried to reset the password & also tried creating a new email but still not working. Admin, Please have a look at this matter & provide a solution
I just created a test mailbox on your hosting account and I was able to login without any problem.
Please make sure you login with your email address and mailbox password, not your hosting account credentials. I can’t see what password you used, but if it had any special characters, you may want to try changing the password to something with only letters and numbers.
Thank you admin so much & everyone on this page who has supported me. This is because of roundcube mail cannot handle complex passwords & thats why it shows login failed. I used simple password & it worked. Thanks a lot Team
@Xceleron said:
Thank you admin so much & everyone on this page who has supported me. This is because of roundcube mail cannot handle complex passwords & thats why it shows login failed. I used simple password & it worked. Thanks a lot Team
And thank you for coming back here to reply with that! It’s useful to know special characters may give problems, in case other people have similar issues.