My website URL is: hesseinternational.de
What I’m seeing is: the domain provider told me to check back to the Nameserver provider and request a different NS that is on a separate class-C network
I’m using this software: for hosting my site
Additional information:
Is your domain provider from the eighties? IP classes became obsolete in 1993.
You could try to use ns1.byet.org, ns2.byet.org, ns3.byet.org and ns4.byet.org instead. NS1 and 2 are in the same “network”, but ns3 and ns4 are in different networks each. That should be enough to satisfy their checks.
yes, that would have been enough, but since it is a .de site, they say it is mandatory. the domain provider is GoDaddy. Do you know a way to work around this, or suggest me a solution
As far as I know, some ccTLDs and domain registrars don’t permit you to change nameservers if the nameservers don’t have a DNS record for your domain first. You can learn more by reading this article:
https://infinityfree.net/support/unable-to-set-nameservers-dns-query-refused/
i have another domain name in godaddy which is also hosted in infinityfree.net, for that domain name , i didn’t face any issues like this. pointed infinityfree.net in the first try itself, it was a “.com” site.
Its with this domain name with “.de” that i am having this issue.
Any help for this issue will be greatly appreciated
Then it’s most probable that the DENIC doesn’t support changing the nameservers if they don’t have DNS records applied first, and so you can’t do anything, but wait until another DNS adding method for the domains will be released.
I tried those nameserver too, but didn’t work either. I had contacted godaddy chat support and they told me that " it is showing me error as The nameservers entered encountered errors".
is there another nameserver i could try, or any work around
Sadly no, I don’t think there is any other option or workaround to try here.
It seems that DENIC requires nameservers to be set up before a domain name can be pointed to it. We require a domain name to be pointing to our nameservers before we will set our nameservers up for the domain. We cannot make exceptions to this for individual domains, and I doubt DENIC can do that either.
Alternative domain verification methods is something that is quite high on our wish lists. But until that’s there, the end result may be that you cannot host .de domains with us.
OK, I see. Thanks your the replay
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