No access to CPanel

[arthursmota]

Website URL

(https://cpanel.infinityfree.com/login.php)

Error Message

(Connecting to this site is not securecpanel.infinityfree.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Unsupported protocol
The client and server do not support a common cipher suite or SSL protocol version.)

Other Information

(not)

[Herbert]

Hey there, please read this article;

Control Panel Error SSL

Hey there, It seems like a system issue. The best thing to do is to wait for Admin. The error message “ERR_SSL_VERSION_OR_CIPHER_MISMATCH” typically occurs in a web browser when there is an issue with the SSL/TLS handshake between the browser and the server.

[Razu_the_cat]

That’s so strange. Where did you even get this url? The standard cpanel is available here.

[ChrisPAR]

cpanel.infinityfree.com is the default; it was reverted to cpanel.epizy.com by Admin because the issue occured.

The issue is now fixed, and more information about it has been shared in a similar topic:

Control Panel Error SSL

Some configuration was changed on the control panel servers regarding SSL, which caused it to break. About 12 hours ago, the URL in the client area was updated to a fallback URL, and a few hours ago cpanel.infinityfree.com was fixed.