New website not showed in the list, or dashboard

[Christian83]

upm.rf.gd

I have created this domain, but for some reason, i don’t see it in the list of my websites.

Tryed also to create it again with the same name, but the system tells me that this domain is already in use.

So i’m wondering, what is happened during the setup? Is there some Admin that can check if something goes wrong? Please, need help…

Thanks a lot…

[redsusvn]

maybe your domain list is too large, this button here would help

[Christian83]

No long list, i have only 3 websites…

[Meishin]

A common mistake made by many is mistaking a “hosting account” as a “website”.

A hosting account can contain multiple websites, so make sure to check each account instead of staring at the account screen and thinks that “I have 3 websites”.

And please note that the label of each account, which by default is “Website for example.com”, is not dynamic. It doesn’t reflect what’s actually in your account. Instead it’s just a label you can change.

So make sure to actually look inside the accounts.

[Christian83]

My apologies, i have found the domain name under a hosting, now the hosting has two domain name…

How can i do to use that domain with another hosting?

[Meishin]

What do you mean by “hosting”?

Since this is a free subdomain I’m going to assume that you are talking about “hosting accounts”.
You can remove the domain from one account then re-add the domain to another. Do note that there isn’t any simple way to transfer the files between accounts, so if you already have a website on that domain you must migrate it manually.

[Christian83]

Yes, sorry, i meant account, not hosting… Is it possible move a free sub domain from an account to another?

[KangJL]

Yes

@Meishin

You can remove the domain from one account then re-add the domain to another

also

@Meishin

Do note that there isn’t any simple way to transfer the files between accounts, so if you already have a website on that domain you must migrate it manually.

[Christian83]

To move a free sub domain from an account to another, i don’t see any option to do this… Nevermind to migrate manually the files, im looking for move that domain to another account. I dont see any options. Thanks….

[KangJL]

@Christian83

I dont see any options.

Of course you don’t. You have to do it manually.
Read previous post

New website not showed in the list, or dashboard

Yes also

[Christian83]

Ok, there is not any options and i have to do manually, but how? I read all the post, but im not able to find a solution!
I have never do similar operation here at Infinityfree, so, i need some little advice…please.
Thanks.

[Meishin]

First you make a backup.

How to backup your website

Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op…

Import process is the same as moving a website hosted somewhere else here, just make sure you are doing the process on the desired account.

How to migrate your website to InfinityFree

If your website doesn’t use MySQL databases, moving your site is very easy. Simply upload all your files to the ‘htdocs’ folder on your hosting account with FTP or a file manager. If you have a PHP based website, check if it has any configuration files where a domain name or file path needs to be set. Update these values as required. If your website is using MySQL databases, you need to move the database contents as well and update the configuration of your website to use the database: Backup…

[Christian83]

I need to MOVE a sub domain to another account. I never talk “how to make a website backup“…
If is possible, a little step by step?
OR, maybe i have to DELETE existing sub domain, then re-use under another account?
I don’t know if the system allow this operation…

[Meishin]

Because backup then restore is HOW YOU MOVE WEBSITES BETWEEN ACCOUNTS. There’re no other ways.

[redsusvn]

first: select all file

second: download file as zip

third: open new domain folder

forth: upload and unzip

fifth: enjoy

there is no way to migrate or move your file to another host so you have to stick (and suffer) with this one

[Christian83]

Here the system say: if i want to use the domain on other account, i need to remove/delete first!
I’m asking this, no backup is required cause the website are empty… Hope you understand now…
Is it a trusted message? From the system….

[Admin]

The most reliable way to move a subdomain from one account to another is roughly as follows:

1. Download the files and database of your website to your computer. The Backup article shared before describes this in more detail.
2. Set up the website on the new hosting account. You can create the directory upm.rf.gd/htdocs on the new account, and upload your files to it. You can also create a new database on the new account, import the contents, and update the configuration file. The Migrate article shared before covers this in more detail.
3. Remove the domain name from the old account.
4. Add the domain name from the new account.

That’s it! It can take a while for your website to work again because the IP address was changed. You don’t need to do anything for it, but due to DNS caching it can take up to 72 hours to correctly resolve to the new account (but usually less than 12 hours). But if you completed step 2 successfully, then once the domain name is back up again, your website should be exactly as you left it.

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And just a few things to make clear:

• Yes, backing up and “migrating” is the way to move files between accounts.
• There is no way to move websites between accounts directly, it’s a manual process.
• There is no need to deactivate your account during this process. If the old account is obsolete, you can deactivate it after step 3, but it’s not necessary to migrate the website. Just don’t deactivate the old account while the domain is still attached to it, it will just take down your website and make you unable to access the files or unlink the domain until you reactivate the account.
• Please understand the difference between a “hosting account”, “domain name” and “website”, these terms are not interchangeable. A single hosting account can contain multiple domain names, and a single domain name can host multiple websites. Our Glossary covers these different terms: InfinityFree Glossary - Terminology and their definitions