New Account Problems

I just signed up for a free account to host my wordpress website from backup files. I was able to create and import MySQL. I then tried to use Softaculous Apps Installer to install wordpress but it’s timing out with the following error:

# This page isn’t working didn’t send any data.

Also ftp (using Cyberduck) is timing out. It seems that there are issues with my account? Can someone help please.

3 posts were merged into an existing topic: Softaculous Apps Installer isn’t responding