Hello, I cannot access MySQL Databases or phpMyAdmin in my InfinityFree hosting account. Under Manage, I can only see View Website, Website Builder, File Manager and Script Installer. Please help me access phpMyAdmin for my existing WordPress database. I do not want to create a new database or lose my existing data.
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Hello, I cannot access MySQL Databases or phpMyAdmin in my InfinityFree hosting account. Under Manage, I can only see View Website, Website Builder, File Manager and Script Installer. Please help me access phpMyAdmin for my existing WordPress database. I do not want to create a new database or lose my existing data.
Welcome to the InfinityFree community forum! Good to have you here.
Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.
Your existing database is still on the account, so you won’t need to create a new one. It’s the WordPress one, and its name ends in wp962.
The MySQL Databases section and phpMyAdmin aren’t in the list of options you’re looking at. They’re inside the control panel, which you open from a separate button. According to our article, the steps are:
Log in to the client area and go to the Accounts list.
Find your hosting account and click Manage.
Click the Control Panel button in the account overview page.
Go to MySQL Databases.
The article covers creating a new database, but steps 1–4 are also how you reach the list of your existing ones.
The article is here:
If you click the Control Panel button and still don’t see MySQL Databases, tell me what you see after clicking it, and whether you get an error message. If it’s an error, please quote it exactly.
The MySQL Databases option is in the sidebar. The four buttons you’re describing are the quick actions at the top, but there are a lot more options than that.