Hello, I own the website romulocarlosplib.free.nf, but I lost my login details and I suspect someone else may have uploaded content to it. Is there any way to verify the uploader or recover my account? This is very urgent. Please help!
Thank you.
Lost what login details?
Your primary account? Use the reset password option linked to on the login screen
Your hosting account password? You can reset that via the account settings page
A CMS password? Usually you can reset this in the database
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The account i used i dont have access on it anymore i just want to delete my website because someone wants to copy it
Can you delete it or suspend it instead?
By far the quickest way to suspend your website is to use the forgotten password function to regain access to your account and suspend it yourself.
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I don’t think so. I’m sorry but you need to undergo authentication process. Is it your website? Then you need to prove that you owned it in the first place. That’s one of the main purposes of the authentication process. Login into your account and suspend/delete it through your dashboard. There is no other way.
If the website does not have any visitor for one month, then it is going to be deactivated/suspended automatically. That’s your only hope if you have lost the access to your hosting account.
I cannot speak for @Admin but I don’t think it is a good idea to delete/suspend a hosting account just because a random person asks for it. If we do that, we are literally bypassing the security measures that protect the users against various threats.
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Again:
We cannot help you with your login details if we don’t know which login details you are referring to.
And no, I’m not going to suspend a website because some random person is asking for it. If it’s your account, you can delete it through the client area. If you can’t access the client area, then we cannot authenticate you as the account owner.
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