Need full website backup (files + SQL database) while account is suspended

[kushal2121]

Website URL

https://harley01.ct.ws

Error Message

Your account is temporarily suspended because I hit the Hits limits. The account will be automatically reactivated in 24 hours.

Other Information

Hello, my hosting account was temporarily suspended because I reached the Hits limit.
I would like to request a full backup of my website, including:

All website files (PHP, HTML, CSS, JavaScript, images, etc.)

The complete MySQL database exported as an SQL (.sql) file

If possible, please provide both the website files and SQL database backup while the account is suspended.

Account ID: if0_42779075
Website: harley01.ct.ws

Thank you.

[EuropeanRat]

@kushal2121

I would like to request a full backup of my website,

You’d have to wait until the account is automatically activated in 24 hours.

How to backup your website

Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op…