Need Admins Help (explanation below)

Website URL

addon domain

Error Message

This appears to be a subdomain you are adding (1008485) alisonsbd.com. 300 IN A 185.27.134.24

Other Information

Hello,

My domain alisonsbd.com is currently showing as a subdomain (1008485) internally.
I have deleted the old account and want to add this domain to my new account as an Addon Domain. But it says that i am trying to add subdomain as main domain. I think there are lestover from my deleted account. so i nned help releasing it and readding it to my account.

is there any way to do that. I already emailed support but as i am a free account, hopes are low on that. I added thw whole pic below in reply

plz help me release the alisonsbd com domain

This may sound like a silly suggestion, but could you please try adding the domain using the control panel instead of the client area? What happens when you do that?

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