I’m having the same issue but on godaddy. I changed the name servers to the “correct” ones but its still giving me the same error.
Can you please tell us what isn’t working? What is the domain name?
Next time, instead of hijacking a topic about a different registrar, please create your own topic, so it is easier for us to manage around here and for you to get more targeted support.
6 Likes
It’s a .com domain and ive attached a screenshot of the error its saying. My registrar is showing that it has changed the NS to he the ones for infinity free to work but it is giving me the error for some reason.
Also i didnt mesn to hijack, just wanted to say that I was having a similar issue with a different registrar, thinking maybe it’s something on the infinity free side instead.
I’m sorry if it’s caused any extra hassles.
Please share your domain name
6 Likes
Just out of caution, why do you need the domain name?
This is my first time doing this stuff so I’m wanting to be safe about it all first.
We ask for domain names so we can try to help our users, so in this case, we’re asking for your domain name so we can try to help you troubleshoot this issue. If you don’t feel comfortable sharing your domain name here publicly, you can PM it to me or Greenreader9 be clicking on one of our profile pictures and clicking Message.
If you’re comfortable sharing it, can you share a screenshot of the section in GoDaddy’s panel where you set the nameservers?
Thanks. Remember to reply if you have any questions or concerns!
2 Likes
I’ll pm it just so it isn’t public, give me a min to get a screenshot of the godaddy page showing the nameservers.
Having the domain name will allow us to check if the error is on our end, or on GoDaddys end.
4 Likes
There appears to be no option for me to start messaging either of you at the moment. Could one of you please try starting is as I cannot see any button to start a conversation in PM
Never mind, my trust level just went up and i can now do it
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.