MySQL Connection Error

My website URL is:

What I’m seeing is: Access denied for user ‘username’@‘ipaddress’ (using password: YES)

I’m using this software: PHP mysqli

Additional information: I have checked the credentials several times so I believe that it is a server-side issue. I am also unable to use PHPMyAdmin because It causes an infinite redirect loop. I think both issues are related though.

I can now see a JSON “invalid payload” error, not a connection error, so it’s a caching issue on my end. Try to clear cookies and cache from the browser’s settings.

I’m not sure what you mean by JSON error. If you are using a browser it will not work as it requires a POST request with a JSON payload.

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This error message is explained in this article? Did you check it already?

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I did change my password recently and tried all of those things but the error persists.

Did you also check the article Admin posted? If not please check it.

Yes I checked that before I posted the topic

I checked your settings and they seem fine. It appears to be an issue with the database permissions. I have reset them now.

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It works now. Thank you!

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