My website's Name-Servers are down. Please help!

Website URL

(http://theweedshop.site)

Error Message

(DNS_PROBE_FINISHED_NXDOMAIN)

Other Information

The name servers for my website are ns1086,ifastnet.com and ns2086,ifastnet.com. Both of these name-servers are offline with zero-ping and this is causing my website to become unaccusable. My domain is already hooked to ns1-5.byet,org. My website was working fine for the last couple of months. But out of no-where, my website has just stopped working, and I think it’s due to the name-servers. Someone please help, thank you.

Sorry, I meant “inaccessible”, not “unaccusable”.
My apologies for the grammatical error.

it is probably because infinityfree’s one ip address is down. but not sure, can you check your website IP address, if it is 185.27.134.33 then it is the reason

but surely the infinityfree name servers should be

ns1.infinityfree.com and ns2.infinityfree.com

isn’t ifastnet the premium hosting company, im not sure those name servers will work with infinityfree free hosting

if however the site is hosted on ifastnet then you will need to ask for support there as this site can only give support on free hosting

2 Likes

I’m using IFastNet, not infinity free, but y’all are owned by the same parent company.

It was, but I’ve since set up a really janky temp-fix, and so the IP on my domain has since changed. But according to VirusTotal, it was “185.27.134.43” prior to June 27th. Regardless, since my Name-Servers on IFastNet are dead with no ping, I setup a mirror / clone of my website, and had my domain redirect straight to this mirror using my registrars DNS and name servers. Due to this though. my SSL certificate with IFastNet has stopped working, and currently my website only works using HTTP.

Then please contact iFastNet support about this. This is the InfinityFree forum, not the iFastNet forum. We cannot help you with this.

We’re not. iFastNet is our supplier, but they don’t own InfinityFree.

3 Likes

The issue has been resolved.

But IFastNet isn’t just your “supplier”, they’re your sponsor according to InfinityFree’s website, and I had originally hosted my website with InfinityFree before I had migrated it to IFastNet…

But thank you anyway and have a great day.

It’s just another Admin’s careful wording to wrap up InfinityFree to appear to be fully independent (but as you just figured out, it isn’t 100% independent, and at least rely on the iFastNet servers to operate).

However, this doesn’t make the belief that

any more correct.

What InfinityFree do is “reselling” in the hosting world. (Even if it’s free.) And Company A reselling Company B’s service doesn’t make Company A owned by Company B.

Imagine someone opened a phone shop and sells some iPhones. That makes the Apple the supplier or “sponsor”, as Apple make the iPhones. But that didn’t make Apple own the shop, as it’s not an Apple Store.
And the same goes for InfinityFree. InfinityFree gives you some iFastNet hosting, but it doesn’t make iFastNet own InfinityFree.

Yes, iFastNet can move your site hosted on InifinityFree. But just as Apple can move your data on any iPhone regardless where did you buy it. Because iPhones are all iPhones made by Apple. And all iFastNet hosting is iFastNet hosting provided by iFastNet, regardless where you get it, so iFastNet can always move your site.

2 Likes

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