Website URL
Error Message
My website remains offline even after the problem has theoretically been resolved, when I try to set DNS records, it says that the CNAME was not found and
Probably due to DNS propagation:
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It seems like something went wrong on our end that caused your domain to not be set up correctly in our nameservers → the server did not assign an IP for your domain.
To fix this, you will need to remove the domain from your account and add it again. That will cause the correct DNS records to be configured.
Please try to understand that it can take up to 72 hours for domains to become visible, because any time you remove or re-add the domain, you’re essentially resetting the timers.
Note: If you had an SSL certificate installed you will need to reinstall it.
No need to get a new one, just find the existing certificate and hit the automatic installation button again.
In certain cases - after recreating the domain name,
the directory your domain name is linked to will change from htdocs to nameOfYourDomain/htdocs,
so you’ll need to move your website files from the old directory to the new one.
8 Likes
I can’t register .free.nt again, the option doesn’t appear
go to the control panel under subdomains
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It worked, but I can’t add a free ssl certificate, it gives the same error as cname
All worked, thanks!
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