I am writing to request a review of the suspension of My website, which was flagged as part of a phishing site. I believe this is a mistake and would like to provide context to clarify the situation.
My website is an experimental SSH key client designed solely for testing purposes. While it includes a login page for demonstration, no credentials, emails, or passwords are stored, and no data is transmitted or misused. It does not collect or misuse user information, and it was never intended for phishing or malicious activity.
The suspension occurred without warning, and I am currently unable to retrieve any files from FileManager.ai. When attempting to visit the site, it shows a DNS resolution error:
“The domain you’re trying to reach cannot be found.”
I kindly request a temporary restoration of access so I can recover my project files.
I understand the importance of protecting users from phishing, and I fully support your policies. I hope you can review my website in this context, as it was a legitimate test tool, not a phishing site.
Thank you for your time and consideration. I am happy to provide any additional details if required.
Can you confirm what the one in your dashboard looks like?
If its temporary, you have to wait the 24 hours for reactivation, we can’t change that.
If its permanently suspended, you’ll need to raise a ticket from the banner in the dashboard
if its actually deleted, then its gone. Deleted means deleted, there is no way to get it back.
I’m afraid not. The message at the top of the screen is 100% correct- any data that was in the hosting account doesn’t exist anymore to be recovered.
Your website was indeed deleted. But if you check the Deactivation History, you’ll see that it was suspended for inactivity. I don’t know why you are referring to potential phishing reports, because I don’t see anything like that related to your account.
Yes, we’re sure. Deleted is deleted. All our messaging says things like “completely erased” and “cannot be recovered in any way”, because that’s really how it is.
There really isn’t some kind of hidden backup or restoration mechanism we can use. No such thing exists.
I’m not surprised as last I checked the browser security system prevents the Wayback Machine from crawling your site. And even if it didn’t, that’s something that has to be initiated manually, not something that InfinityFree or iFastNet does on their own accord.
Also, snapshots from the Wayback Machine generally only covers the frontend of websites, (and sometimes assets like images or videos) so any backend PHP code of your SSH key client still wouldn’t be saved.
