This is happening almost every day, for every website in this account (I am using it for a some of websites since none of them gets a substantial amount of visitors and creating more accounts feels like wasting resources). The website goes down for ~30 minutes and I can access any other website (including websites inside the rf.gd subdomain).
I really don’t know what may be causing this.
Hi! Welcome back to the forum! We need more information to properly diagnose this issue.
1. Are you really the only one who experienced the issue?
Try visiting your website on a different device. If the problem doesn’t occur on another device, then the problem lies on your current device or network. If that’s the case, then I’m afraid that there is nothing Infinityfree can do about that. It’s better to contact your network provider about that.
2. Does the problem happen randomly?
When does this problem usually occur?
What previous action do you usually do before the problem occurs?
Thanks for the response
1 - I’ve tried both with my phone and my college’s PC (I guess that the network is not a problem, even tho it’s a bit slow, I’ve never encountered problems with websites being blocked by the organization), when the problem occurs I can navigate to any other website, including those inside rf.gd subdomain (on both devices).
2 - The problem usually occurs when I’m publishing something on the wiki, I do not open a lot of tabs but usually I use 2 at the same time (one for what I’m writing and other for copying and pasting stuff I need from other parts of the wiki) but I can notice it’ll go down when it starts to really slow down and when it comes back it’s REALLY slow (it took ~2 minutes to load the login page when it came back yesterday).