My website cant connect to database

Username (e.g. epiz_XXX) or Website URL

epiz_29427579 (Website for mswp.infinityfreeapp.com)

database cant be connected

(please share the FULL error message you see)

Other Information

when i open my database from control panel and my database not shown there, its only say “Currently using of 400 available databases.”

but no database are shown? why?

my database server info :
|MySQL Hostname|sql308.epizy.com|
|MySQL Port (optional)|3306|


nothing show there, i only have 1 database, the database name is epiz_29427579_spotme

Agree - same for mine, since last evening (USA-Eastern timezone)

i think host server sql308.epizy.com is down, is it true?


statistics also not showing any number for database

my database disappeared this morning…with all the data in it whats going on?

i also cant create a new database

i have the same problem, i think most of users have what is going on, help!

It does look like sql308 is not working. The number of databases is not showing on both the database screen and the homepage in the control panel for one. Admin will take a look at this topic when he comes online, so please be patient.

If your issue is not about sql308, don’t post here!

Does the problem solved ?
Thank you

Not yet

None of the various IP addresses involved DO NOT REPLY when pinging with regard to this sql308 on epizy. To me, this is like a whole server unit disconnected or down.

Note that the servers are set to block pings, so they will always fail.

Oh… didn’t know that… thanks!

The database server your account is on, server SQL308, seems to be down at this time. I have contacted iFastNet about this but am still waiting for details.

it seems that the problem is solved .

Yup, the database is connected now

when to you thing the database problem will be solved??

mine is yet guys do you mind helping me out

my database epiz_29930101 is not yet secure but I already received my ssl certificate thus am unable to add more user on my database request for assistance