Good morning, my website is not working. I did all the prerequisites like file transfer and database creation. I couldn’t find anywhere to create a base user. But when I visit the website, I get the generic “HTTP ERROR 500” error message. The html code of the page is working. Maybe the problem is in the database? Please, I will appreciate a good answer.
This could indeed be the result of your database connection being configured correctly.
You cannot create additional database users on free hosting, but you can use your account username and password to give your website access to your database. You can view the credentials in the MySQL Databases menu in the client area.