My site has been suspended

[SpookyKipper]

can you take a screenshot in the control panel?

[Huffle_Puffle]

Here is the view I have in the control panel.

[SpookyKipper]

Alright, please wait for admin.

An issue occurred within InfinityFree and iFastNet’s callback

[Admin]

@SpookyKipper

An issue occurred within InfinityFree and iFastNet’s callback

Yes, it appears that the account was suspended but the callback went missing somehow. I don’t know why. I’ve synchronized the status of the client area with the hosting platform, so now you can submit a ticket.

If anyone reading this has the same issue, you can fix it yourself by trying to change the hosting account password from the client area. It won’t work because you can’t change the password of a suspended account, but the error will trigger a synchronization mechanism in the client area that will update the status.