My index.php file keeps getting removed

Hosting Support
1

My index.php file has been removed several times because you keep saying its dangerous or not enough storage, i have tried changing some content in it because you infinityfree did not tell me exactly what is wrong with the file whether its the code or something else and the file keeps getting removed and my account suspended
username - quelib
domain name - quelib.com

2

Hello! Could you mail me the code you are putting in the index.php as you specified so I can take a look and tell you if it’s your issue or InfinityFree’s problem
Also, keep in mind I usually look at my mail in (GMT+3) 15:25 (24-hour clock)

Mail: [email protected]

3

Details to send me:
FTP Client
File Size (index.php)
Source Code

4

The InfinityFree web servers have size limits for all files. If the file size exceeds the limit, the file is automatically deleted.

The size limits are:

  • HTML and PHP files are limited 1 MB.
  • .htaccess files are limited to 10 kB.
  • All other files are limited to 10 MB.
5 Likes
5

I see your account was suspended and you submitted tickets because of that. In that ticket, you were clearly told:

The following files uploaded are not allowed on a free hosting plan and have been removed

If your account is suspended and we cay “these files are not allowed”, then please DO NOT UPLOAD THOSE FILES AGAIN.

I don’t know what’s in the file (I’ve never seen it). But if the account review people say it’s not allowed, then don’t upload it here.

2 Likes
6

Then what am i suppose to upload cause that’s index.php file which is the most important file there or is there no alternative

7

My index.php file is 22kb and i made it so that no file greater than 10MB should be uploaded on the website

8

Use a different index.php file. Or just don’t host this website here.

I don’t know why it was removed, but I do know it triggered our abuse scanners. So this is not a file size issue, it’s an issue with the file content itself being flagged as harmful.

But I haven’t seen the file and I don’t know why it was flagged. Just don’t upload the file again, because I know for certain that your account will be suspended again as soon as you upload it.

3 Likes
9

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.