My Accounts has been suspended

My accounts has been suspended for “Abuse” I tried to contact to InfinityFree but nothing seem to be happening.

Accounts:

if0_37526275
if0_37966422

Do I need to take a message and let it died? Or do I need to get another ticket?

Welcome to the forum

When your account is suspended, if its a permenant suspension you will have an option to raise a ticket to dispute it. This can take a bit of time to get a response. How long ago did you raise the ticket?

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I am not sure, but thanks for the response

I have experienced that the Ticket Staff respond 8:00AM to 4:00PM where I am at.