Multiple Sites with error : ERR_ADDRESS_UNREACHABLE

Hosting Support
1

Website URL

http://docbook.ct.ws/

Error Message

This site can’t be reached
http://docbook.ct.ws/ is unreachable.
ERR_ADDRESS_UNREACHABLE

Other Information

Hello InfinityFree support, all websites have the same errors (docbook.ct.ws, queueit.ct.ws, ticketit.ct.ws) unreachable and has a not secure popup when opening for the first time. Hope this issue will be resolved soon. Thank you and good day to you all! :slight_smile:

2

Welcome to the InfinityFree community forum! Good to have you here.

  • Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
  • Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
  • AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
  • Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
3

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

Can you try opening docbook.ct.ws on a different network, like mobile data instead of your Wi-Fi, or on another device? And does it also fail on your other domains, docbook.gt.tc and queueit.gt.tc? That would show whether the problem is on your side of the connection or on the hosting side.

I’m asking because your three sites are on separate hosting accounts with different website IPs and hosting volumes, and all three are showing as active. If they all fail the same way at once, something they share looks more likely than three separate faults. That could be your network or the ct.ws domain. I can’t tell which from the topic alone.

An InfinityFree article says an unreachable site is usually a problem with the web server, which you can identify by the account’s IP address, and not with the hosting volume:

If it loads on another network, the problem is probably between your connection and the servers. If it fails everywhere, a person needs to look at it, because nothing you can change on your side would fix that.

4

turns out its an IP error (APIPA), Thanks fixed