Monsta FTP do not open folder

[liman4]

Website URL

https://liman4inf.42web.io/class/

Error Message

no error / Monsta FTP do not open folder “class”

Other Information

https://drive.google.com/file/d/17RAHYHTPmtI2AuZJQXwt7KAcD7fVNtrE/view?usp=sharing

[SpookyKipper]

Just click on “Open”?

[anon95807532]

Hi liman4,

You can simply paste images here.

Click on open on the first item of the context menu, or simply double click the folder.
If you have issues using the File Manager on web browser, then try using the FTP software FileZilla, you can then access the same content more conveniently using the info displayed in your client area > FTP.

Cheers!

[liman4]

1. I don’t always have the opportunity to use FTP clients
2. all folders open, but the “class” folder does not open - this is for the monsta ftp client
3. for the third day nothing has changed

[solace-ken]

Try closing all tabs, clearing your browser cache and cookies and log in to InfinityFree and then go to File Manager again. See if that helps?

[anon95807532]

Hi liman4,

Use this if you need a web file manager other then what currently is available on InfinityFree.
https://webftp.dreamhost.com/

@liman4

• I don’t always have the opportunity to use FTP clients

I’ll assume something happened with the session that you have with the monsta ftp client, and it’s also solved via using an alternative. However, it is always best secure to use FileZilla. Using a web interface does involve the risk of your FTP account being leaked.

@liman4

for the third day nothing has changed

I have no control to the service infrastructure outside of my administration at this time, so I can’t help on this one, unfortunately.

Cheers.

[liman4]

webftp.dreamhost.com

[SpookyKipper]

@anon95807532

https://webftp.dreamhost.com/

Thats still monsta tho…
But infinityfree’s monsta instance has some limits set iirc

[anon95807532]

Hi SpookyKipper,

It is never a bad idea to try a trusted 3rd-party tool if the original doesn’t work. Nothing is guaranteed to work regardless of original or 3rd-party.

Having that said though, Monsta is highly customizable that some hosting straight out using that as their default branded file manager.

Cheers!

[SpookyKipper]

@anon95807532

It is never a bad idea to try a trusted 3rd-party tool if the original doesn’t work. Nothing is guaranteed to work regardless of original or 3rd-party

True, but sticking with the officially offered ones is always better. (You dont know if dreamhost is secretly tracking your inputs)

I actually still dont understand why infinityfree’s monsta can not open the folder, no error messages were provided, and the cause remains unknown.

[anon95807532]

Hi SpookyKipper,

@SpookyKipper

You dont know if dreamhost is secretly tracking your inputs

Although very unlikely, just change the password after if very concerned. The safest way is definitely FileZilla for sure.

@SpookyKipper

I actually still don’t understand why Infinityfree’s monsta can not open the folder, no error messages were provided, and the cause remains unknown.

Just a wild guess:

try{
    // ...
}catch(\Exception $e){
    // silence is gold
}

Commonly seen, I like seeing this very much because clients come and pay fees to fix this.

Cheers!

[anon50163844]

@anon95807532

if very concerned

I never having concerns. I use dreamhost file manager to connect to drivehq ftp for my IG follow list. And nothing bad happened.