Missing public_html

Hosting Support
1

I can’t see my public_html in my control panel, please what should I do?

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Distress & Help
2

You can start by not hijacking other unrelated topics and creating your own.

IF uses htdocs as the root folder, not public_html. You can consider them to be the same thing.

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3

httpstrong text://dsoulmateconnect.free.nf/

I can’t find pubic_html folder in my cpanel I have also check through my advanced file manager plugin

I am trying to upload a HTML file to my website but can’t find public_html folder and when I try to upload zip HTML file and try to unzip the file it says can’t unzip file. I feel it might be because there is no public _html folder in the control panel

I will appreciate every assistance.

Thanks

4

your question is already answered

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What do you mean by not hijacking other related topic but creating my own please explain better to me. And for the html am trying to upload is my pre-built site I want to upload into this site to make the work easy for me.

Also why is the zip file not unzipping?

I will appreciate your response.

6

This forum has some Community Guidelines to respect as well, so if you didn’t do that, why don’t you take a look at them? One of the rules listed was that as well.

Our File Manager uses FTP to establish the connection to your files and FTP doesn’t have an unzipping feature natively, so what the server does is download the zip file from the FTP server, extract it and upload each individual file, which stresses the server and, since the File Manager server is shared as well, this stress is complicated to handle. Maybe it’s better if you do the steps that does the File Manager server on its side on your computer instead (so extract the zip file on your computer and upload the extracted files or the files in the extracted folder on your domain’s htdocs folder with another FTP client, and not using the File Manager).

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7

Thanks for your response am grateful,
Just for clarity sake, you are saying I can unzip the file in my PC and upload the unzip into my htdocs folder and it will work fine right?

9

Yes, that’s correct.

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Thank you very much.

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