Hello,
I opened a post a few days ago about a problem accesing to some files inside my hosting. After further investigations the admin of the server found that the problem was with the permissions of the folders inside the hosting, which for some reason are with some extrange configuration, and they fixed it.
The original post is: https://forum.infinityfree.com/t/missing-files-in-file-manager/107126/25
We thought that the original problem was in our web app which creates the folders from php and assign nondefault permissions to the folder. We fixed it in our code, but we forgot one part of the code and we have the same problem again with some folders.
It would be possible to repair the whole htdocs subfolder to assign default permissions (755) again ??
Thank you so much and our apologies for this.