Missing directory

Hosting Support
1

Website URL

New subdomain missing htdocs directory

Error Message

I created a new subdomain in my InfinityFree account to migrate my website because my old subdomain is affected by the wuaze.com DNS issue.

However, when I access the new subdomain, I get the error:

“The directory of this website is missing!”

Also, when I try to upload files, I receive errors because the htdocs directory appears to be missing.

Could you please help restore or recreate the website directory for this subdomain?

Thank you.

2

What is the domain? You can just create the file structure /htdocs in the file manager.

3

I created the subdomain mahnoorwebdeveloper.page.gd, but it seems the website directory was not created automatically

I think the htdocs directory was not generated when the subdomain was created. Because of this, I cannot upload my website files.

4

There should be a button next to that message that says “Recreate Directory”. When you click that, the directory is added.

But that shouldn’t prevent you from uploading your files.

But I also checked your account and I see why you are unable to upload your files: you’ve reached the inode limit of your account. The inode limit counts the total number of files and folders, and if you reach it, then you can no longer upload or create any more files or folders on your site.

Having had a quick look at your account’s file, I think I see what went wrong.

In your website’s htdocs directory is your website. But within that directory, there is another htdocs directory, with another copy of your website. Which contains another htdocs folder with another copy of your website. And there’s another copy htdocs folder with another copy of your website in there.

So your website was uploaded four times in total, so it’s no surprise that you hit the inode limit.

To fix this, start by deleting the htdocs folder within the htdocs folder, it’s unnecessary duplicate data. If the website uploaded to the outermost htdocs folder is not working, you can either upload your website on top of the existing data, overwriting any files, or just delete everything and re-upload the entire website.

Please just make sure to pay attention to which folder you’re uploading where so you’re not accidentally uploading your website multiple times again.