Missing databases

Hello, I have a probleme with your database on PHPMyAdmin.

I created a database on your website there is nearly 2 weeks ago for my website. It was called “moderation” and the datas was not sensitive, so any reasons to clear it by your teams. It was created for tests but it was cleared yesterday and I don’t find why. The account was not inactive since 30 days (3 days only of inactivity). I thought the problem came from me, I could clear it by error so I wanted to create another database, with the same name at first, but it was impossible. So I tried with a new name and the result was the same. I don’t have specific error, in the yellow frame i just have the sentence : " Currently using of 400 available databases." with no specific number as your website detect any database for my account. Considering that I need a connection with name and password to access on my website, it is down because of my impossibility to create a new database with these informations. I tried to clear cookies and cache on my navigator, to change of navigator, to change of device even to change of internet connection, but the probleme still persists.
I found nothing on your FAQ about something of similar.

Thanks for your attention and I hope you will have a solution for me because it prevents me for working… (And sorry for the english…)

Have a nice day !

Welcome to the forum @Lysuna!

Can you check the “Account Statistics” sidebar of the control panel and see what it says for databases?

Please let me know if you have any questions!

That usually means the database server is down. If that happens, then 99% of the time your database contents are completely safe, but just unreachable at this time. When the database server comes up, you’re almost guaranteed to see your database contents again in the exact state you left them.

Do you still experience this problem? If so, can you please share the FULL database name (including the account username)? I see you have multiple hosting accounts with different database servers, so I don’t know what to check.

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