Hello everyone, I have an issue migrating my website to another host server. Well, I have installed the plugin SiteGround Migrator but when I am using the token, a message appears saying that I need to give restrictions. To do so, I heard about correcting the number 755 for folders and 644 right n…

You should follow this guide [image] How to backup your website File Management and FTP Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrat…

Thanks, I see … I can use FTP FileZilla to do the migration btw both of the host server. But when I launch a transfer, sometimes it has disconnections. Do you know how to make sure in the software that the process still keep transfering he files automatically ? Thx

Can you show the logs from FileZilla after it disconnects? It should not disconnect during a transfer, but it will if no transfer is ongoing. Starting a transfer will always force a reconnect.

Issue : disconnected but it still seems processing in the window below. I was looking for a reconnected but maybe it never appears.

Can you please share the full logs? [image] How to get full logs from FileZilla File Management and FTP When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP clien…

Thx guys but it’s ok. That was still processing as you said even if the status “connected” did not appear. All of my files seem to be transferred correctly to the new host via FTP. Ty

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If you want to migrate to SiteGround using a plugin from SiteGround, then maybe SiteGround can help you with this? We don’t know this plugin, we don’t support this plugin, and like every other hosting company out there, we’d rather help people move to our hosting than away from us.

Yes I guess … thanks for your help

Migration to another host

Hosting Support

KangJL January 4, 2022, 1:58pm 2

You should follow this guide