MariaDB not compatible Moodle themes

Request to Upgrade MariaDB to Latest Version for Improved Performance

Dear InfinityFree Team,

I hope this email finds you well. I am writing to express a concern related to the current version of MariaDB used on your hosting platform and to request an upgrade to the latest version for better performance and compatibility.

I have been using InfinityFree hosting services for my website,, for a significant period of time, and I appreciate the reliability and features that you offer. However, I have recently encountered an issue related to the version of MariaDB being used on the hosting servers.

The current version of MariaDB on your servers is 10.4.17, which, as of my knowledge cutoff date in September 2021, is not the latest stable release. Since then, newer versions of MariaDB have been released, including version 10.6.7. I have observed that using an older version of MariaDB may lead to performance bottlenecks, compatibility issues, and potentially security vulnerabilities.

I kindly request that InfinityFree consider upgrading the MariaDB version on your hosting servers to the latest stable release, which is currently 10.6.7. This upgrade would offer several benefits:

  1. Performance Improvement: Newer versions of MariaDB often include optimizations and enhancements that can significantly improve database performance, resulting in faster website loading times and better user experiences.

  2. Compatibility: Upgrading to the latest MariaDB version ensures compatibility with the latest web applications, content management systems, and plugins. This helps users avoid potential issues related to outdated database software.

  3. Security: Keeping the database software up to date is crucial for addressing security vulnerabilities and protecting user data. The latest versions of MariaDB include security patches and updates.

  4. Feature Enhancements: Newer releases of MariaDB often introduce new features and capabilities that can be beneficial to website owners and developers.

If you require any assistance or information regarding the upgrade process or its potential impact on existing websites hosted on InfinityFree, please do not hesitate to reach out to me. I understand that upgrading database software can be a complex task, and I am willing to collaborate and provide any necessary feedback or testing to ensure a smooth transition.

I believe that upgrading MariaDB to the latest version would enhance the overall hosting experience for your users and demonstrate InfinityFree’s commitment to providing reliable and up-to-date hosting services.

Thank you for your attention to this matter, and I look forward to your response regarding the possibility of upgrading MariaDB on your hosting servers. Your prompt consideration of this request would be greatly appreciated.

Best regards,


Please don’t use AI on the forum. It makes posts hard to read, and often hides your actual question, and adds in new ones. It also makes up information.

MariaDB is still supported, it is not out-of-date. No, it’s not the latest version, but it still very much works.

  • MariaDB 10.4 – Community EOL planned for June 2024

You can always download an older version of the theme if the latest version requires a higher version.


I can’t install Moodle theme?! Show outdetedcmaria db

I know that, what do you want me to do? Wave a magic wand around and fix it all?

You can try this:


I tried , nothing works. Older themes reflect with the newest Moodle framework.


Unfortunately, there isn’t anything else you can do at the moment. If an upgrade occurs, it will be announced in News and Announcements.


oh I see, never mind about my previous reply then.

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