Manual domain assignment request - revisalis.com

[Revisalis]

Hi, I’m having an ongoing issue adding my domain as noted in the title. Registrar (Namecheap) confirms nameservers are set to ns1.infinityfree.com / ns2.infinityfree.com, no locks, DNSSEC off, fully propagated. InfinityFree still shows: “Domain is not assigned to an InfinityFree account.” I’ve tried creating an account via the Custom Domain option, but it does not attach. Could you please manually assign the domain to a hosting account, or provide the TXT record / file‑based verification method so I can complete verification?

[Meishin]

Nobody says that changing the nameservers add a domain to an account.

To add a domain to an account, you need to actually add it to an account.

@Revisalis

I’ve tried creating an account via the Custom Domain option, but it does not attach.

I don’t know what experience makes you think so, because it’s not possible to create an account with a custom domain any more.

[Greenreader9]

@Revisalis

I’ve tried creating an account via the Custom Domain option, but it does not attach

what is the error?

what is the domain?

[Revisalis]

The domain is revisalis.com. When I try to create an account for it, InfinityFree shows the message: “The domain is not assigned to an InfinityFree account. Please add the domain to a hosting account to show a website on it.” I don’t get any other detailed error message during the process — it simply doesn’t attach to an account.

[Meishin]

@Revisalis

When I try to create an account for it, InfinityFree shows the message: “The domain is not assigned to an InfinityFree account. Please add the domain to a hosting account to show a website on it.”

This sounds quite contrary to me.

Because that error message is only shown when you check a domain, not to add a domain.

I think you misinterpreted things. You think you are adding a domain but you are probably just checking it all the time.

TL;DR

@Admin

To add your domain to your account through the client area:

1. Go to your hosting account.
2. Find the Domains list.
3. Click the Add Domain button in the corner.
4. Choose the Domain Type as Custom Domain.
5. Enter the domain name in the field.
6. Choose the directory where the domain should be linked to. You can choose to setup a new directory for the domain, or make it an alias of another domain on your account.
7. Click the Add Domain button to save it.

Whole article

How to add your own domain to your account

While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like Spaceship) and use it on InfinityFree. Adding your domain name to your hosting account To add your domain name to your hosting account, you first need to have a hosting account. Even if you only want to host your own domain with us, you’ll first need to create a hosting account with a subdomain,…

[Revisalis]

@Meishin

@Revisalis

When I try to create an account for it, InfinityFree shows the message: “The domain is not assigned to an InfinityFree account. Please add the domain to a hosting account to show a website on it.”

This sounds quite contrary to me.

Because that error message is only shown when you check a domain, not to add a domain.

I think you misinterpreted things. You think you are adding a domain but you are probably just checking it all the time.

TL;DR

@Admin

To add your domain to your account through the client area:

1. Go to your hosting account.
2. Find the Domains list.
3. Click the Add Domain button in the corner.
4. Choose the Domain Type as Custom Domain.
5. Enter the domain name in the field.
6. Choose the directory where the domain should be linked to. You can choose to setup a new directory for the domain, or make it an alias of another domain on your account.
7. Click the Add Domain button to save it.

Whole article

While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like Spaceship) and use it on InfinityFree. Adding your domain name to your hosting account To add your domain name to your hosting account, you first need to have a hosting account. Even if you only want to host your own domain with us, you’ll first need to create a hosting account with a subdomain,…

Thank you so much for the clear explanation! I must admit, I was enthusiastically checking that domain like it owed me answers — turns out I was just barking up the wrong interface. Your guidance helped me finally get it right. Really appreciate you taking the time to lay it out so clearly. Much gratitude!