Magento 2.3+ just don't run because of database "max_user_connections" limitations

I’ve tried to install Magento 2.4.2 and Magento 2.3.7 to my website but it simple cannot login into admin.

I just finished the installation using Softaculous (wonderful tool by the way) and try to login on admin, Magento returns me this exception:
[2022-02-07 19:49:41] main.CRITICAL: SQLSTATE[HY000] [1203] User 31013717_7 already has more than ‘max_user_connections’ active connections {“exception”:"[object] (Zend_Db_Adapter_Exception(code: 1203): SQLSTATE[HY000] [1203] User 31013717_7 already has more than ‘max_user_connections’ active connections at /home/vol14_5/, PDOException(code: 1203): SQLSTATE[HY000]

I’ve check on phpmyadmin, “max_user_connections” is set up to only 5. it is too few, Magento won’t run. Can you update this to 10 at least?

Welcome to the forum!

Magento is super heavy software, and even if you did get it installed properly, you would have an insanely difficult time running it here. Magento is slow, and will also get your account suspended if you get a good amount of views on your site.

I recommend WooCommerance, ZenCart, or one of the other scripts on softaculous.

Please let me know if you have any questions!


You get 10 simultaneous connections already, if that has not changed since November. You are also limited at 1,000 or 10,000 queries per hour, if I am correct.

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the configs in mysql say that it’s 5.

Yeah well… I need to be Magento 2… will find another webhosting tho.

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