Login problem at WordPress

Hosting Support
1

Website URL

https://dash.infinityfree.com/users/9503819
(please specify the URL of the site on which you are experiencing the problem)

Error Message

I am in the process of building a Website through InfinityFree/Hostinger (Domain) and WordPress.At times, when the WordPress session is off, it asks for Login and Password, as I had installed WordPress through Softaculous (i.e. Admin), I tried to change the password in WordPress in the “Users” section I followed each step but could not be saved Login and password. Please Note that WordPress is version 6.6.1. Once all my installations of tools and plugins have been lost.
(please share the FULL error message you see, if applicable)

Other Information

I need guidance and a solution as in this situation I cannot proceed.
(other information and details relevant to your question)

2

Please do not use AI to compose your post. It is very misleading.
If you need further help, write clearly

1 Like
3

I didn’t use AI

4

You can choose the admin username and password when installing WordPress through Softaculous. By default, the admin username field is empty, and the password field is filled with a randomly generated password.

You can always login to your website using Softaculous. Simply go to the list of installations in Softaculous and click the admin login icon to be dropped into the admin panel from where you can manage your site. To login directly, you’ll need the admin username and password, which you should be able to edit yourself through the WordPress admin settings.

Why couldn’t you update your password this way?

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5

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