Joomla 4 invalid security token

[Bond97]

Username (e.g. epiz_XXX) or Website URL

kgik-kanc.cf

Error Message

Other Information

Database server needs to increase keep-alive connection, because when I work in Joomla 4, it has been automatic logout from control panel many times.
Control panel session is set to 240 minutes, but logout in 2-4 minutes.

I can write additional information, if need be.

[XInterverse]

Where does the problem occur? Everything looks fine to me.

[Admin]

@Bond97

Database server needs to increase keep-alive connection, because when I work in Joomla 4, it has been automatic logout from control panel many times.

Eh… what keep alive connection are you referring to?

With “control panel” I assume you mean the admin panel of Joomla? Not the hosting control panel we provide, right?

Most CMS handle logins with PHP sessions or some custom cookie implementation. Some CMS store session related data in a database. But that’s a choice of the application developer and not something that’s controlled with a setting on the database server.

Our servers are configured with the default value for PHP session lifetime: 24 hours. But individual CMS can make tweaks to increase or decrease this.

The Security Token seems like the CSRF implementation of Joomla. I’m not that much of a Joomla expert but that does seem like a session related thing.

[Bond97]

Hmm, strange…

Yes, I mean work with backend admin panel Joomla. Other hostings, for example, free version of cloudaccess.net, will store PHP and CSRF sessions normally and not logout so fast.

I just asking for it, maybe you have solution.

Maybe it happens from special settings on infinityfree, I don’t know.

Can you send this question to ifastnet? Just interesting

[Admin]

@Bond97

Yes, I mean work with backend admin panel Joomla. Other hostings, for example, free version of cloudaccess.net, will store PHP and CSRF sessions normally and not logout so fast.

I just asking for it, maybe you have solution.

Our hosting also stores PHP and CSRF sessions normally. I don’t know why you have these problems.

@Bond97

Can you send this question to ifastnet? Just interesting

Can I? Of course! But only if I see a reasonable reason to believe that this is a server issue. So far, all I know is that your site does not seem to be working correctly on our hosting. If I knew that all Joomla sites have this issue, then I would report it. But I can’t bother them because of what might well be a code or configuration issue.

It’s not iFastNet’s job (or, frankly, mine) to debug your website. We only provide hosting. It’s your responsibility to build a working website.

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I looked at your Joomla configuration and it seems you’re using the Database session handler. This means it doesn’t use regular PHP sessions and the session handling is done entirely by the Joomla code. This means Joomla is responsible for storing, retrieving, checking and cleaning sessions.

This makes me more convinced that this is not a server problem, because there isn’t any server option that controls this.