Jetpack and woocommerce connecting problem

[vishalyadav]

Hello,

I’m trying to connect my WordPress site to Jetpack and the WooCommerce mobile app, but it’s failing with the following error:

“Jetpack server was unable to communicate with your site. [IXR -32300: transport error: http_request_failed cURL error 52: Empty reply from server]”

It appears that Jetpack/WordPress.com servers are being blocked or not getting a valid response from my site. I suspect it might be due to firewall rules or ModSecurity.

Please assist with the following:

1. Whitelist all Jetpack and WordPress.com IP ranges for both incoming and outgoing requests.
2. Ensure that xmlrpc.php is not blocked by the firewall, .htaccess, or server configuration.
3. Allow external connections to https://public-api.wordpress.com from the server (for Jetpack sync).
4. If ModSecurity or any rate-limiting is enabled, please adjust it to allow traffic from Jetpack services.
5. Let me know if any server misconfiguration is returning HTTP 500 or empty cURL responses for legitimate API requests.

Website: crownessence.infy.uk

Thank you!

[wasik405]

Ensuring only web browsers can access your website

InfinityFree is a website hosting service. That means that the hosting accounts we provided are intended for hosting websites. Websites contain pages that are accessed through web browsers. InfinityFree is not intended to be used for file sharing, API hosting, database hosting or background tasks/tools. To help enforce this, free hosting enforces a security system that makes sure that anyone trying to access your website is using a normal web browser. This is done by checking whether the web br…

[vish213]

I’m also having problems with WooCommerce on InfinityFree. Does your reply mean that we simply can’t use WooCommerce here?

[Thewebuser22]

The problem here specifically refers to Jetpack being unable to connect to their website, which is a result of the security system in place. If you’re using Jetpack and coming up with a similar problem then yeah, I’m sorry but it won’t work.
Otherwise, I recommend creating a new forum topic with the details of your issue. “Having problems” can mean a plethora of things, so make sure you give us some details.