JetPack Activation Error

Hosting Support
1

Website URL

https://moviesandmore.shop

Error Message

Why do I get “Error Notice: The Jetpack server was unable to communicate with infinityfree.com, [IXR -32300: transport error: http_request_failed cURL error 52: Empty reply from server] (Status 500)” When I click on Supercharge my site to install JetPack? I’m hosting with InfinityFree (dot) com, let’s resolve this

The page I need help with: MoviesAndMore (dot) shop

Other Information

Already try to contact JetPack directly on WordPress for support, however, this was their response:

Hi there, @iflirtprince,

You contacted us in the WP Super Cache forum, while this is likely a problem for the Jetpack forum.

I will address it here, but just keep that in mind for the next time :wink:

I tested your site in our Jetpack debug tool but I can’t find the site at all in our records: did you remove the Jetpack plugin entirely?

Based on the error you reported in your initial message, there appears to be an issue at your server’s end that’preventing Jetpack from connecting entirely. You will need to contact your host and report that error: they should be able to fix it for you.

Once that’s done, try to reinstall and activate the Jetpack plugin, and let us know how it goes. Speak soon!

LET ME AFFIRM THAT I DIDN’T UNINSTALL JetPack during this request, and I haven’t event now.

2

Hi and welcome to the community.

Regarding the issue at hand:

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This looks like a red flag to me. Why would it say that it’s unable to communicate with infinityfree.com? Jetpack doesn’t need to talk to our website, it needs to talk to your website. We don’t use WordPress (or Jetpack) on our own site, so of course Jetpack’s servers cannot talk to it.

Please make sure that everything is setup so Jetpack can talk to your website. There should not be any references to InfinityFree in there.

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