Issue with SSL/HTTPS Access – Bots Unable to Fetch Woebsite

Hosting Support
1

Dear InfinityFree Support Team,

I hope you’re doing well.

Website URL

https://rrrps.rf.gd

Error Message

After asking chat gpt, chat gpt said it was getting some error like “This site can’t provide a secure connection — rrrps.rf.gd sent an invalid response. ERR_SSL_PROTOCOL_ERROR” after trying to visit the site and google bot was unable to fetch the website.

Other Information

I’m currently hosting my WordPress website on your platform using the subdomain: rrrps.rf.gd. I’ve noticed that my site is showing an ERR_SSL_PROTOCOL_ERROR when accessed via https, even though I understand that SSL is supposed to be installed and managed automatically for free subdomains.

In addition to that, automated services like ChatGPT (OpenAI) and Googlebot are unable to visit or fetch data from my website, which is negatively affecting the visibility and indexing of my website in browsers and search engines.

Since I’m not able to install or manage SSL manually anymore through the control panel, I’d greatly appreciate it if you could look into this issue or refresh the SSL certificate from your end.

Please let me know if you need any further information. Thanks for providing this free service and for your support in resolving this matter.

Best regards,
M. Farhan Hamim

2

Your site seems to be working fine from here!

image
image722×752 50.9 KB

As for what is blocking access to your website, there are two reasons that come to mind:

  • If your account is less than 72 hours old, this is probably just DNS caching, and it will resolve itself automatically.
  • If it has been more than 72 hours, it might also be a virus scanner or firewall blocking access to our hosting (and breaking the HTTPS connection because of that). Please try disabling your virus scanner if you have one, or see if you can access your website from a different device and/or network.
4 Likes