Issue Configuring Zoho Mail with InfinityFree Hosted Domain - MX/SPF/DKIM Problems

[new_user_to_infinity]

Website URL

psych-scholars.com

Error Message

(please share the FULL error message you see, if applicable)

Other Information

I’ve already verified my domain with Zoho, but I’m encountering issues with DNS record propagation. I’m trying to use Zoho Mail’s email services with my InfinityFree hosted domain. I’ve followed Zoho’s instructions for configuring MX and SPF records.

However, Zoho consistently reports that the records are not pointed to Zoho. I have contacted Zoho support and they said “your DNS (Zoho- MX) records are not properly configured and propagated globally.” I am unsure of why this is happening.

Zoho also requires a DKIM record to be configured. However, I cannot find an option to add a DKIM record in the InfinityFree DNS settings.

Additionally, recently I noticed a new “mail” folder in the root directory of my account (one level above my domain’s specific directory). This folder was not present before. I’m wondering if this indicates that InfinityFree’s PHP is now offering email services?

Could someone please help me understand why my Zoho MX and SPF records are not propagating correctly? Is it possible to configure a DKIM record for my domain on InfinityFree? Or is there email service provided by InfinityFree?

[KangJL]

@new_user_to_infinity

Could someone please help me understand why my Zoho MX and SPF records are not propagating correctly?

Likely due to this

What is DNS propagation

You’ve added a new domain name to your account, just changed your nameservers or recently modified some DNS settings. However, they aren’t working yet. You’ve discovered already that it’s not working yet because of something called “DNS Propagation”. But what does that mean? Introduction to DNS Before you can understand how DNS Propagation works, you need to understand how DNS itself works. So let’s start with that. Servers on the internet are identified by a set of numbers called an IP addres…

Setting should be correct now

DNS Checker - DNS Check Propagation Tool

DNS Checker - DNS Check Propagation Tool

@new_user_to_infinity

Is it possible to configure a DKIM record

Since you have a custom domain, you can use CloudFlare

A Full Guide To Cloudflare

Hello, I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images! PLEASE READ BEFORE STARTING!!! Cloudflare cannot be used on free subdomains from InfinityFree. You can use Cloudflare on Custom Domains (yoursite.com) and with Custom Sub-Domains (subdomain.yoursite.com). A video tutorial can be found at the end of this guide, should you get stuck. You must connect your domain to your InfinityFree account first. Read more here. Set-Up Cloudflare Go to Dash…

[new_user_to_infinity]

Thanks for the reply! The MX and SPF records have been verified now.

As for CloudFlare, we had another domain hosted on CloudFlare, but visitors from mainland China have trouble visiting it, so we prefer not to host this domain on CloudFlare.

Thanks again.