IP address missmatch

Website URL

www.rwbo.org.uk

Error Message

(please share the FULL error message you see, if applicable)

Other Information

On the domain page the IP address is showing in red, although nameservers are showing green. The IP is different to the IP listed on the DNS for the domain which has been set by Infinity free and I cannot edit.

sounds like a bug (or slow update) in the client area since your site seems to be working fine:

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It works intermittently. Still shows different IP addresses. I’m starting to think I should delete, then re add the domain?

Please provide screenshot

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If anything, this will make everything worse.
Please be paitient. Not everything works in less 1 second after pressing a button.

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How recently did you add the domain? remember that DNS propagation can take up to 72 hours to work!

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Thansk for the replies, much appreciated. I found the problem – I had previously added the domain to a different account, even though it was deleted, when I added it back it kept the original IP address. Have goner back to using it on the original account as I couldn’t figure it out.

Please note that the IP information shown there is for informational purposes only. If it doesn’t show the right IP address there, it doesn’t necessarily mean that there is something wrong with your domain name or the way it’s setup on our end. It could just be a caching issue on our end.

Adding and removing the domain can help if the DNS records on our end are incorrect (which is a very rare issue nowadays). But always make sure to add it to the same account as you’re removing it from. Otherwise, you’re just triggering a new DNS change, which basically resets the timer for DNS cache, meaning it will only take longer for your domain to work everywhere.

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