epizee
October 6, 2022, 9:43pm
1
Username (e.g. epiz_XXX) or Website URL
http://warpspeed.html-5.me/
(please specify the website or account you are asking about)
Error Message
screenshot attached.
(please share the FULL error message you see)
Other Information
(other information and details relevant to your question)
Hello, and welcome to InfinityFree.
I’m not quite sure what the problem is you’re having. Just click OK and there shouldn’t be any problem.
3 Likes
Oxy
October 7, 2022, 12:21pm
3
FTP over TLS should work - and you should use an encrypted connection instead of Plain FTP.
Plain FTP should only be used if none of the other options work.
It would be best if you could post here a full log (while trying to connect via TLS)
When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections.
This article explains how to get this information.
Enable debug logging
To enable debug logging in FileZilla, you’ll need to do the following:
Go to Edit → Settings…
Scroll down to the Debug page.
Ensure that “Show debug menu” is enabled (it is by default).
Update the…
or try some of these tips
Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection.
Login to your control panel
After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account.
You can login to the control panel by logging in…
6 Likes
epizee
October 7, 2022, 4:44pm
4
Thanks for the reply.
Logged into ftp server with encryption for “Require explicit ftp over TLS”.
Please see, log attached. It works.
3 Likes
Oxy
October 7, 2022, 7:46pm
5
I’m glad it works
This little part that is written in red letters is normal because if you are not using an FTP client
the server kicks you out for inactivity.
4 Likes
system
Closed
October 14, 2022, 7:47pm
6
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.