InfinityFree nameservers blocking DNS pointing

Username (e.g. epiz_XXX) or Website URL

Error Message

“Não foi possível atualizar os servidores de DNS.”
Translation: “Unable to update DNS servers.”

Other Information

By following the turorial “How to point your domain name to InfinityFree nameservers”, I went to my domain provider locaweb and tried to point my domain to “” and “”. Then, I got the error message above. I’ve spoken to support on my domain provider and they said that the nameservers are blocking the DNS pointing for my domain (

How can I solve this? Thank you!

1 Like

Welcome to the forum!

Right now, the nameservers are having some issues, but it should be fixed later today. If you are still getting the same error, please read the below article. Can you also share the domain you are trying to add?


Thank, you! I’ll try again later. And the domain is:

Unfortunately, this domain will not work on free hosting. Due to what @Greenreader9 had stated


Oh, I see. Then, i’m gonna try to solve this with my registrar. Thank you all!


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