Images do not appear

Website URL

https://the-banned-dept.com/

Error Message

Broken Image and big empty space where the image goes.

Other Information

3 years ago, someone was nice enough to make my Frontpage-designed single page site operate, without links or images. I recently used Rocketcake to create a hopefully better page, and I uploaded it. The page shows up but not the image, which is in the same folder. The links work but everything is hard left on the page. I can live with that.

I know nothing about coding and do not want to take classes to learn how to make the image appear. Anyone have practical advice?

Thanks!

I checked your website and the files you have uploaded, and I see a few clear issues.

Your htdocs folder contains three files: a Javascript file, and image, and the index.html page. However, none of the assets on your page works.

The CSS file that your page refers to is missing entirely. The Javascript and image file have been uploaded, but to the wrong locations. Your website code is looking for the files in the rc_images folder, but no such folder exists.

I’m not familiar with Rocketcake. But a quick look at the docs tell me you should be able to have Rocketcake publish directly to your website over FTP. If you prefer controlling the uploads yourself, you can publish it locally first and upload it yourself, but make very sure that you upload the entire website folder as-is, without skipping files or moving them to different locations, because then this is exactly what will happen.

Thanks for the info. I’ll have to go through it slowly to see what to do next.

I see Rocketcake has a publish-to option. A dialog box opens asking, "Address where to upload the website to, and then it has an example of “ftp://ftp.example.com/yourfolder” and then a box preset with “ftp://”. Then spaces for my username and password, Save Password/Don’t upload big files (like videos)/Only upload updated or new files. Can you tell me what my specific address is?

Do I have to empty my existing folders before doing this? I have one with the book title. Should that not exist and only use the preset Index_files instead?

The address should be ftp://ftpupload.net/, followed by your website’s directory. Your website’s directory is probably the-banned-dept.com/htdocs, so the upload address becomes ftp://ftpupload.net/the-banned-dept.com/htdocs, but do check this on the domain detail page.

I recommend to always clear out your website’s htdocs folder first before switching websites. And right now it’s just 3 files for a website that doesn’t work, so there is not much to use.

So yes, clear it out first, then do a clean upload from Rocketcake.