I’ve been trying now for many days to fix the problem that there’s no image when I share a link via WhatsApp. Searching on this forum let me finally discover that the problem is the free domain extension. Unfortunately this took me a lot of precious time.
My question is: Could this PLEASE be changed, can the server setting please be changed so that it will work? I do not understand why this should be blocked. It would be very valuable if this just works! Bonus points for Infinity free I would say. Good for the reviews!
Welcome to the community.
The problem isn’t about the free subdomain. The issue occurs because of a security system that prevents access to your website outside a web browser, which prevents WhatsApp from fetching OpenGraph tags for your websites. This system now affects all domains and it was implemented to protect your website from most bad bots and attacks that overload servers:
And unfortunately there is no way to disable this in free hosting unless you upgrade to iFastNetpremium hosting
Thank you!! Good information, very helpful to know that it’s not about the subdomain but about infinity free. I was already checking other domain names. But apparently that won’t be the solution, if I stay on Infinityfree.
Still I don’t understand why paid websites have an image on WhatsApp. Is it not necessary to protect against the same bad bots and attacks if you pay? Only necessary to protect when you do not pay…? I feel it’s a pity that Infinity free chooses to do it like this…?
A lot of it is because the limits on free hosting are a lot lower then on premium accounts, so allowing bots to access free hosting sites would lead to suspensions a lot faster.