if i accidentaly deleted my subdomain from my infinityfree account after i purchased the ifastnet premium service, and somebody else created an account with my subdomain and i lose the ownership, can i recover it ?
No, free subdomains are subjected to first come first serve availability basis
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incredible, so i lost access to my subdomain even when i pay for it?
can i at least buy the infinityfree subdomain that was stole from me?
the subdomain was mine, since it had the DNS /nameservers, of my ifastnet premium service.
that’s why i tought the subdomain ownership was transfered to ifastnet, and i deleted the infinityfree account with that subdomain, never knew, that other user could just create a new account and get the ownership. you think is still my fault?
You only pay for the hosting. You did not own the free subdomain
You are much better off getting your own custom domain
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Get support from ifastnet. We cannot help you here
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Please contact iFastNet about this. Only they can restore the subdomain to you.
This sounds like a bug in the platform to me, where the free platform doesn’t check whether a domain was migrated to premium hosting when checking availability. But only iFastNet can implement the necessary changes to prevent this from happening again.
I fully agree that if you paid for premium hosting with a subdomain, the subdomain should remain yours, and if it was my call, I’d take it away from the free account to return it to you as a paying customer. But I can’t do that for you, only iFastNet can do this.
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