I still get the “Error establishing a database connection” message on my site

[Admin]

@KoksalGurkan

After your message, I saw that my database is still not listed. I had a backup and I followed the restoring steps. I did see the restored db on control panel. I can see tables and the table rows, etc. However, after I restored my original db, I still get the “Error establishing a database connection” message on my site.

Please check your wp-config.php file and make sure that the database credentials match those of your hosting account.

@KoksalGurkan

First, is it OK to post this message here? If not, where should I move it?

That depends on whether the issue is specific to your account or not, which is understandably hard to tell. But I think that the issue you’re experiencing is a configuration error in your website, not a server issue, so this message shouldn’t be here.

So if this message didn’t answer your question, please create a new topic in Hosting Support.