Your InfinityFree account if0_40940256 (Website for testpaage-com-bd.gt.tc) has been reactivated! All control panel functions have been restored and your website will come back online shortly.
I have exactly the same problem - I cannot acces neither my website nor Sajidtest’s unless connecting to a VPN. It started a few days ago while I was working on my website. I’m able to access it without problem via a VPN outside Canada only (at least on whatever I tried). A traceroute will stall somewhere at a Bell Canada server. This is a big problem because Bell Canada has almost 50% of the Internet users in Canada, direct or via resellers (my case). Is there any other way this can be solved as I don’t think talking with Bell Canada will get us anywhere?
Bellow is MS Copilot’s help regarding our issue:
Why your site works only through a VPN outside Canada
When a site loads everywhere except from Canadian IPs, the most common causes are:
Hosting provider firewall blocking Canadian IP ranges (InfinityFree / iFastNet is known to auto-block regions when they detect abuse).
DDoS protection or WAF (Web Application Firewall) flagging your ISP’s IP range.
Your domain or hosting IP is on a regional blacklist used by Canadian ISPs.
DNS filtering by your ISP (Bell, Videotron, Rogers sometimes block free-hosting domains).
InfinityFree’s internal anti-abuse system blocking your origin IP because you logged into the control panel too often from Canada.
Given that you’re using InfinityFree (your active tab shows their forum), the most likely culprit is iFastNet’s firewall blocking your Canadian IP range.
Firstly, although it seems to have given a meaningful answer this time, I wouldn’t truist Copilot to help with problems specific to InfinityFree.
This suggests one of 2 things (despite what copilot says)
either:
1 - your IP is part of a blocked range. Admin is the only one who can check this for you.
2 - Your ISP is blocking the great-site.net domain, (and quite possibly gt.tc) even though they are saying that they arnt
It is also possible that your own virus scanner or firewall is blocking the connection, but I’d have expected that to still cause problems even with a vpn connected.
My ISP is TPIA ISP (third-party reseller) buying from Bell but uses its own IP ranges.
After conducting a few more tests, at this point it is very clear to me that iFastNet (InfinityFree’s backend) is blocking my IP and maybe a range of other IPs from my ISP.
I’m now a free occasional user of InfinityFree, hoping to one day become paying customer but seeing how InfinityFree conduct its business, I’m just going to run away.
You need to stop trusting AI. The errors you shared could be either your ISP, or InfinityFree. There is no indication there which one it actually is. Also, as Dan states below, curl will never work because such connections are always blocked.
Do note that premium services are not offered by InfinityFree, but by iFastNet, a separate company.
Curl wont work anyway because of the security system works. Similarly Pings are disabled.
IFastNet don’t just block IP’s for no reason. IP ranges are blocked because of suspicious activity.
Are you sure your sites ip is 31.22.4.234? because when I check your sites ip i get 185.27.134.151. you can see it in your dashboard in the account information section:
Ok, sure, let’s suppose AI is wrong and my tests are not proving anything is wrong with InfinityFree. Could you come up with a better suggestion then? Sajidtest indicated he contacted his ISP and they said everything is fine on their end. Who’s blocking us? BTW, the curl test works fine on a VPN.