I have this error

[eww.slyn]

Unable to determine directory status

An error occurred while trying to check the directory of your website.

i have this error and my monsta not work

[jaikrishna.t]

Unable to determine directory status

Both issues are effectively the same: it means that the FTP connection to your hosting account is not working. The file manger seems to be working, so it appears to be an issue between the client area and the FTP server. Usually these issues resolve themselves after a while, so please have patience.