I dont have spb_index.php file and http://your-domain.tld does not work

[HelpMe]

Website URL

https://moviethirst.com/

Error Message

No error message, I don’t have the spb_index.php file, and http://your-domain.tld does not work

Other Information

I want to remove the SitePro application from my domain on InfinityFree. So I can try WordPress, but there is no way to delete SitePro now, and the folder won’t be manually deleted. Even the option to install, like at the beginning, does not come up. When you go to the website builder. You would think that going to the website builder from the account dashboard would let you control the applications for each domain. How can I wipe the slate clean for a domain and start fresh?

[Meishin]

Just delete everything inside your website folder then?

[KangJL]

@HelpMe

How can I wipe the slate clean for a domain and start fresh?

This?

Reset or reload an account to start fresh

Sometimes, you may want to clean up your account completely and start from scratch with a clean slate, for example if you need to install a fresh script and want to remove all traces of the old code. Some web hosting platforms offer an Account Reset or Reload Account option to clean the account completely. InfinityFree doesn’t have an option like that. But you can clean your account yourself. Clean the account manually One method to clean an account is to remove all content manually. To clean …

[HelpMe]

It won’t let me delete the SitePro website folder in the file manager. if thats what your talking about.

[HelpMe]

Error: An unknown error during delete item.

[HelpMe]

ok, I used Softaculous to install WP over it in the main folder. And it worked, but I still am unable to delete whatever folder was previously made by SitePro. But I guess we will deal with that when enough people complain about it.

[Meishin]

The file manager is having issues recently. Please try using FileZilla instead.

The guide says “upload”, but the steps are mainly the same for deleting files.

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

[Admin]

The spb_index.php is only created if there was an index.php file to begin with. If there was no index.php file before (because your website didn’t use PHP, or you didn’t have a website at all yet), there is no file to be moved to spb_index.php.

If you don’t have a website and want to remove the Site.Pro website, then you can just go into the htdocs folder of your website and delete everything there.

[HelpMe]

it just wont let me delete anything though that same error mentioned above appears.

[Admin]

I just tried to delete the sitepro folder from your website and didn’t run into any issues.

The file manager can be a bit inconsistent, but it’s generally safe to try it again if it doesn’t work at first.

[HelpMe]

your right, it just worked, it deleted, thanks guys.