I can't enter Control Panel

anon16913940 · October 29, 2019, 12:56pm

Good day to all.

My website URL is:

saludsinansia.epizy.com

I try to enter the control panel and I can’t.

2 days ago, I registered at https://infinityfree.net/

At that moment I entered the control panel and created my Wordpress. Everything was going very well.

After about 2 hours, I could no longer enter my control panel, and instead I got the " We are unable to log you in with the information you provided. Please check your username and password and try again 1 " message.

Nor could I enter wordpress.

To access, I used the username and password granted to me.

Here the screenshots.

Please help.

anon19508339 · October 29, 2019, 1:16pm

It looks that something has changed your cpanel password. Which doesn’t match with which is on Account details:

Try to change password from Edit Account. and wait for up to 15 minutes.

anon16913940 · October 29, 2019, 9:26pm

I did it, I gave him the password they gave me the same day I registered, I waited 8 hours and there are no positive results.

Admin · October 30, 2019, 10:34am

Hmm, odd, the password set from the client area doesn’t work, even if it’s reset. I think it’s good now when I tried some other measures, but this is a strange issue.

anon16913940 · October 31, 2019, 1:56am

Thank you very much, you are great.
All fixed.